Cancellations & Late Arrivals
Appointments are scheduled carefully so each pup has the time and attention they need. Please give at least 24 hours' notice if you need to cancel or reschedule.
Repeated last-minute cancellations may result in an additional fee. For late arrivals, we allow a 15-minute grace period. Arrivals beyond that window may need to be rescheduled, and repeated late arrivals may result in extra fees.